{"id":93,"date":"2019-10-05T11:13:08","date_gmt":"2019-10-05T11:13:08","guid":{"rendered":"http:\/\/butterflythemes.in\/spartan\/?page_id=93"},"modified":"2020-05-20T05:37:36","modified_gmt":"2020-05-20T05:37:36","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/spartanindia.com\/old-website\/company\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"<div id=\"pl-gb93-6a1b3941f308a\"  class=\"panel-layout\" ><div id=\"pg-gb93-6a1b3941f308a-0\"  class=\"panel-grid panel-has-style\" ><div class=\"contact-banner common siteorigin-panels-stretch panel-row-style panel-row-style-for-gb93-6a1b3941f308a-0\" data-stretch-type=\"full\" ><div id=\"pgc-gb93-6a1b3941f308a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-0-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"0\" >\t\t\t<div class=\"textwidget\"><div class=\"breadcrumb-content\">\n<div class=\"col-lg-12\">\n<h1 class=\"title pull-left\">Customer Care<\/h1>\n<p><!-- \n\n<div class=\"breadcrumb pull-right breadcrumb-common\">\n\n\n<div class=\"inner-div\">Company \/ Customer Care<\/div>\n\n\n<\/div>\n\n -->\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div><div id=\"pg-gb93-6a1b3941f308a-1\"  class=\"panel-grid panel-has-style\" ><div class=\"customer-care panel-row-style panel-row-style-for-gb93-6a1b3941f308a-1\" ><div id=\"pgc-gb93-6a1b3941f308a-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-1-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"1\" >\t\t\t<div class=\"textwidget\"><div id=\"new-royalslider-2\" class=\"royalSlider new-royalslider-2 rsUni rs-default-template\" style=\"width:100%;height:400px;;\">\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/5\/customer5.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Kolkata\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 283px; height: 37px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/6\/customer6.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Pune\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 435px; height: 48px; left: 240px; top: -13px; right: auto; bottom: auto;\"><\/div><div class=\"rsSBlock ui-draggable-handle\" style=\"width: 276px; height: 39px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/4\/customer4.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Hyderabad\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 300px; height: 44px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/3\/customer3.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Delhi\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 320px; height: 60px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/2\/customer2.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Chennai\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 283px; height: 44px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n<div class=\"rsContent\">\n  <img decoding=\"async\" class=\"rsImg\" src=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2019\/11\/c\/u\/1\/customer1.jpeg?profile=CDN%20Images\" alt=\"Customer Care Team- Ahmedabad\"\/>\n  \n  \n  <div class=\"rsSBlock ui-draggable-handle\" style=\"width: 319px; height: 33px; left: 140px; top: -13px; right: auto; bottom: auto;\"><\/div>\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div><\/div><div id=\"pgc-gb93-6a1b3941f308a-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-1-1-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"2\" ><div id=\"cust-care-points\" class=\"panel-widget-style panel-widget-style-for-gb93-6a1b3941f308a-1-1-0\" >\t\t\t<div class=\"textwidget\"><ul>\n<li>We have well trained team of technicians having 10-20 years of rich hands-on experience with leading construction companies.<\/li>\n<li>We have experts from both mechanical &amp; electrical background at each location to serve the customers 24&#215;7.<\/li>\n<li>We have an in-house training facility to impart training on safe usage and maintenance of machines to our engineers and operators.<\/li>\n<li>Our ERP backed Call Management System App. with dedicated service co-ordinators at National &amp; Regional level ensure timely response to customer calls.<\/li>\n<li>We also have dedicated Toll Free Number for our esteemed customers Support &amp; In-house Training.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/mobile-telecaller-scaled.jpg\" style=\"width: 100%;\"><\/p>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb93-6a1b3941f308a-2\"  class=\"panel-grid panel-has-style\" ><div class=\"customer-care panel-row-style panel-row-style-for-gb93-6a1b3941f308a-2\" ><div id=\"pgc-gb93-6a1b3941f308a-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-2-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"textwidget custom-html-widget\"><div><strong>Annual Maintenance Contracts (AMC):<\/strong>\n<p>AMC enhances Productivity, Speed and Safety of machines at work sites. It provides the customers with a schedule along with efficient services thereby saving Money, Time and Efforts on machine maintenance.\nImmediate availability of Engineers and Spare parts for AMC Customers on priority.<\/p>\n<\/div><\/div><\/div><\/div><div id=\"pgc-gb93-6a1b3941f308a-2-1\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-2-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"textwidget custom-html-widget\"><div class=\"cust-care-img\">\n<div class=\"col-md-6 col-xs-12\">\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1455 size-thumbnail\" src=\"http:\/\/spartanindia.com\/wp-content\/uploads\/2020\/05\/machine-handover-customer-care.png\" alt=\"\" width=\"240\" height=\"180\" \/>\n<h5>Machines Handovers to Customer<\/h5>\n<\/div>\n<div class=\"col-md-6 col-xs-12\">\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1454 size-thumbnail\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/05\/repairs-and-maintenance.jpg\" alt=\"\" width=\"240\" height=\"180\" \/>\n<h5>Repair &amp; Maintenance<\/h5>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb93-6a1b3941f308a-3\"  class=\"panel-grid panel-has-style\" ><div class=\"customer-care panel-row-style panel-row-style-for-gb93-6a1b3941f308a-3\" ><div id=\"pgc-gb93-6a1b3941f308a-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-3-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"textwidget custom-html-widget\"><div class=\"cust-care-img\">\n<div class=\"col-md-6 col-xs-12\">\n<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1930\" class=\"wp-image-8123 alignnone cust-img\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/9-steps-scaled.jpg\" alt=\"\" srcset=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?profile=CDN%20Images 2560w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?w=300&amp;h=226&amp;scale.option=fill&amp;cw=300&amp;ch=226&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 300w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?w=1024&amp;h=772&amp;scale.option=fill&amp;cw=1024&amp;ch=772&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 1024w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?w=768&amp;h=579&amp;scale.option=fill&amp;cw=768&amp;ch=579&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 768w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?w=1536&amp;h=1158&amp;scale.option=fill&amp;cw=1536&amp;ch=1158&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 1536w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/9\/-\/d\/9-steps-scaled.jpg?w=2048&amp;h=1544&amp;scale.option=fill&amp;cw=2048&amp;ch=1544&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\n<h5>9 steps of Commissioning Process<\/h5>\n<\/div>\n<div class=\"col-md-6 col-xs-12\">\n<img loading=\"lazy\" decoding=\"async\" width=\"579\" height=\"420\" class=\"wp-image-8124 alignnone cust-img\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/warranty.jpg\" alt=\"\" srcset=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/w\/a\/y\/warranty.jpg?profile=CDN%20Images 579w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/w\/a\/y\/warranty.jpg?w=300&amp;h=218&amp;scale.option=fill&amp;cw=300&amp;ch=218&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 300w\" sizes=\"auto, (max-width: 579px) 100vw, 579px\" \/>\n<h5>Warranty Certificate<\/h5>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-gb93-6a1b3941f308a-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-3-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"6\" ><div class=\"textwidget custom-html-widget\"><div><strong>Preventive Maintenance Contracts (PMC):<\/strong>\n<p>During PMC our experts check customer&#8217;s machines, rectifying minor problems and suggest how to keep machine healthy and fit for operation.\nAs a goodwill gesture it is free of cost.\nPMC assures machine&#8217;s longer life and prevents any breakdown well in time.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb93-6a1b3941f308a-4\"  class=\"panel-grid panel-has-style\" ><div class=\"customer-care panel-row-style panel-row-style-for-gb93-6a1b3941f308a-4\" ><div id=\"pgc-gb93-6a1b3941f308a-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb93-6a1b3941f308a-4-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"7\" ><div class=\"textwidget custom-html-widget\"><div class=\"row text-center\" id=\"onsite-training-img\">\n\t<div class=\"col-md-12 text-center\">\n\t\t<strong>Onsite Trainning and Development<\/strong>\n\t<\/div>\n\t<div class=\"col-md-4\" style=\"padding-left:0;\">\n\t\t<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7382 size-medium\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/onsite-training1-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/o\/n\/1\/onsite-training1.jpg?w=300&amp;h=200&amp;scale.option=fill&amp;cw=300&amp;ch=200&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 300w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/o\/n\/1\/onsite-training1.jpg?w=272&amp;h=182&amp;scale.option=fill&amp;cw=272&amp;ch=182&amp;cx=center&amp;cy=center&amp;profile=CDN%20Images 272w, https:\/\/butterflythemes.sirv.com\/spartan_website\/2020\/04\/o\/n\/1\/onsite-training1.jpg?profile=CDN%20Images 532w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t<\/div>\n\t\n\t<div class=\"col-md-4\">\n\t\t<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7382 size-medium\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/onsite-training2.jpg\" alt=\"\" width=\"300\" height=\"200\" \/>\n\t<\/div>\n\t\n\t<div class=\"col-md-4\" style=\"padding-right:0;\">\n\t\t<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7382 size-medium\" src=\"https:\/\/spartanindia.com\/wp-content\/uploads\/2020\/04\/onsite-training3.jpg\" alt=\"\" width=\"300\" height=\"200\" \/>\n\t<\/div>\n\t<br>\n\t<div class=\"col-md-12\">\n\t\t<p style=\"text-align:center;margin-top:10px;\">Our Customer Delight department helps you train your team on site, technical solutions for various issues related to work sites, safety audits of machines and all other things that are important to keep the machines in best condition. <\/p>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Care We have well trained team of technicians having 10-20 years of rich hands-on &hellip;<\/p>\n<p><a href=\"https:\/\/spartanindia.com\/old-website\/company\/customer-care\/\" class=\"link\" target=\"_blank\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10,"menu_order":0,"comment_status":"open","ping_status":"open","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-93","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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